The interlinking of data flows and the formulation of processes relating to the non-monetary economy in an electronic data processing system are becoming increasingly important for the optimization of monitoring and control functions, but also as a means of ensuring the clarity and security of processes in environmentally sensitive areas. The integration of all reverse-logistics chains and networks involves networking the real-world process chains with their images in the virtual world of information processing.

The increasing complexity of reverse-logistics services, as evident in the establishment of system-integrating logistics services providers, has led CCR to develop CCR NET, a web-based information technology that permits the grouping together and reliable processing of various waste management activities. Since modern “supply chain management” on both the supply and disposal sides presupposes that all-embracing solutions must be found, the companies that will profit most from forecast growth in the logistics industry will be those capable of undertaking the entire logistic value-added chain including the associated flows of information.

By developing an order processing and documentation system operated via a web portal, the German and Italian CCR subsidiaries have been able to offer their customers a process-oriented EDP system that was able to link points of collection at customer's premises with waste material processors and locally operating CCR CENTERS. The electronic network created in this way reflects the actual reverse-logistic processes and also permits either decentral or central order management.

The processes incorporated into this system call for a high level of experience and skill in the management of material flows and interfaces. Only by fulfilling these preconditions was it possible to configure software suitable for actual practice and combining ease of operation with high performance.